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Tuesday, February 7, 2012

Business Vocabulary

1. A statement of assets and liabilities.

  • a) income statement
  • b) profit and loss account
  • c) cashflow statement
  • d) balance sheet

2. The point at which revenues are equal to expenses.

  • a) equilibrium
  • b) break-even
  • c) net worth
  • d) bargain

3. The methods and activities employed to create goodwill for a person or institution.

  • a) Marketing
  • b) Advertising
  • c) Promotion
  • d) Public Relations

4. The flow of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer.

  • a) supply chain
  • b) value chain
  • c) cashflow
  • d) business life cycle

5. A process in which a company compares its products and methods with those of the most successful companies in its field, in order to try to improve its own performance.

  • a) market research
  • b) outsourcing
  • c) benchmarking
  • d) offshoring

6. Definition of the area of legitimate operation for an institution. It succinctly states why an organization has been created.

  • a) vision
  • b) mission
  • c) values
  • d) culture

7. In e-business, B2C stands for:

  • a) business to consumer
  • b) business to client
  • c) business to customer
  • d) business to company

8. Limits on the amount of foreign goods that can be imported.

  • a) bans
  • b) quotas
  • c) customs duties
  • d) allowances

9. Which one is not a synonym?

  • a) provider
  • b) supplier
  • c) purveyor
  • d) purchaser

10. The ongoing evaluation and change of processes, products, programs and services to make them work better.

  • a) continuous improvement
  • b) permanent improvement
  • c) ongoing improvement
  • d) steady improvement

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