Negotiation & Conflict Resolution

In any business environment there is an ongoing need to negotiate with others. These ’others’ may be associates within your organization, those with whom you have business transactions, or with whom you are beginning a new business relationship.

This seminar is intended for professionals seeking to deepen their analytical and behavioral skills in negotiation and the management of complex disputes. It addresses the political, organizational and systemic challenges to conflict resolution, with the goal of creating tools to help policy actors in transforming conflicts in public organizations and public interest settings.

Those who complete the seminar will be capable of applying NCR methods and processes to address problems within and between the public, private and non-profit environments.

Topics Include

• Designing processes for collaborative decision making
• Understanding the structural, psychological and organizational dynamics of multi-stakeholder negotiations
• Building and breaking coalitions
• Scenario planning to address critical uncertainties and alternative futures
• The role of leadership, culture and power in negotiation
• Designing and implementing dispute resolution systems and consensus building processes

To receive more information about our training programs, send us an email at info@thetrcompany.com or call us at (54.11) 4896.2693